Privacy Policy 

Uncharted Waters  Lts (ABN 78657788200) is committed to providing quality services to you and this policy outlines our ongoing obligations to you in respect of how we manage your Personal Information.

We have adopted the Australian Privacy Principles (APPs) contained in the Privacy Act 1988 (Cth) (the Privacy Act). The NPPs govern the way in which we collect, use, disclose, store, secure and dispose of your Personal Information.

A copy of the Australian Privacy Principles may be obtained from the website of The Office of the Australian Information Commissioner at https://www.oaic.gov.au/.

What is Personal Information and why do we collect it?

Personal Information is information or an opinion that identifies an individual. Examples of Personal Information we collect includes names, addresses, email addresses, phone and facsimile numbers.

This Personal Information is obtained in several ways including correspondence, by telephone and facsimile, by email, via our website www.unchartedwaters.com, and from cookies. We don’t guarantee website links or policy of authorised third parties.

We collect your Personal Information for the primary purpose of providing our services to you, providing information to our clients and marketing. We may also use your Personal Information for secondary purposes closely related to the primary purpose, in circumstances where you would reasonably expect such use or disclosure. You may unsubscribe from our mailing/marketing lists at any time by contacting us in writing.

When we collect Personal Information we will, where appropriate and where possible, explain to you why we are collecting the information and how we plan to use it.

Sensitive Information

Sensitive information is defined in the Privacy Act to include information or opinion about such things as an individual's racial or ethnic origin, political opinions, membership of a political association, religious or philosophical beliefs, membership of a trade union or other professional body, criminal record or health information.

Sensitive information will be used by us only:

• For the primary purpose for which it was obtained

• For a secondary purpose that is directly related to the primary purpose

• With your consent; or where required or authorised by law.

Third Parties

Where reasonable and practicable to do so, we will collect your Personal Information only from you. However, in some circumstances we may be provided with information by third parties. In such a case we will take reasonable steps to ensure that you are made aware of the information provided to us by the third party.

Disclosure of Personal Information

Your Personal Information may be disclosed in a number of circumstances including the following:

• Third parties where you consent to the use or disclosure; and

• Where required or authorised by law.

Security of Personal Information

Your Personal Information is stored in a manner that reasonably protects it from misuse and loss and from unauthorized access, modification or disclosure.

When your Personal Information is no longer needed for the purpose for which it was obtained, we will take reasonable steps to destroy or permanently de-identify your Personal Information. However, most of the Personal Information is or will be stored in client files which will be kept by us for a minimum of 7 years.

Access to your Personal Information

You may access the Personal Information we hold about you and to update and/or correct it, subject to certain exceptions. If you wish to access your Personal Information, please contact us in writing.

Uncharted Waters Ltd will not charge any fee for your access request, but may charge an administrative fee for providing a copy of your Personal Information.

In order to protect your Personal Information we may require identification from you before releasing the requested information.

Maintaining the Quality of your Personal Information

It is an important to us that your Personal Information is up to date. We  will  take reasonable steps to make sure that your Personal Information is accurate, complete and up-to-date. If you find that the information we have is not up to date or is inaccurate, please advise us as soon as practicable so we can update our records and ensure we can continue to provide quality services to you.

Policy Updates

This Policy may change from time to time and is available on our website.

Privacy Policy Complaints and Enquiries

If you have any queries or complaints about our Privacy Policy please contact us at:

8 / 86-92 Doncaster Avenue, Kensington NSW 2033, Australia

info@unchartedwaters.com

Website Disclaimer

Every effort is made to ensure that the material on this site is accurate and up to date. However, we do not guarantee or warrant the accuracy, completeness, or currency of the information provided. Uncharted Waters Ltd does not guarantee, and accepts no legal liability, for the accuracy, reliability, currency or completeness of any material on unchartedwaters.com or any linked sites. You should seek appropriate independent professional advice before making any decisions based on material found on unchartedwaters.com or any linked sites. You should not rely on material we provide.

Forward-looking statements on this site are based on the Uncharted Waters’ beliefs, as well as assumptions made by, and information currently available to us. Because such statements are based on expectations as to future events and results and are not statements of fact, actual results may differ materially from those projected. All forward-looking statements reflect the beliefs and assumptions only as of the date such statements are made. We undertake no obligation to update forward-looking statements to reflect future events or circumstances. 

Copyright

We encourage the distribution and exchange of information provided on our website. Uncharted Waters Ltd owns the copyright in all material produced by our staff. All material presented on this website is provided under a Creative Commons Attribution 4.0 International licence (or CC BY 4.0 licence), with the exception of:

  • all logos used by Uncharted Waters Ltd on the websites, publications and elsewhere

  • content supplied by third parties

  • material where it is expressly stated otherwise.

View the terms of the licence and a summary of the terms on the Creative Commons website.

Attribution required

Material obtained from this website and in which the ACCC owns the copyright (i.e. generally where no third party has been identified as the source of the material) (Uncharted Waters Ltd copyright material) must be attributed to Uncharted Waters as:

Source: Uncharted Waters Ltd

But where you have modified Uncharted Waters Ltd copyright material, you should make that clear. For example, by stating:

Source: Based on Uncharted Waters Ltd data or other content

Using links to our webpages

You may share links to pages on our website, provided that:

  1. each link is presented in a way which fairly represents our role and our site(s)

  2. the context in which you insert each link must not give your visitors the impression that your site, or your company, may be sponsored or endorsed by us

  3. the context of each link must not suggest that we may have created any of your content i.e. the source of the material must be clear.

Third parties' copyright material

Wherever a third party holds copyright in material presented on this website, the copyright remains with that party. Their permission may be required to use the material.

Uncharted Waters has made all reasonable efforts to:

  • clearly label material where the copyright is owned by a third party

  • ensure that the copyright owner has consented to this material being presented on this website.